Shipping
Delivery Information
Quick answer: Dark Labs UK ships across the United Kingdom with DPD. Delivery is £5 on orders under £60 and FREE on orders over £60. Orders are prepared for dispatch within 24 hours, and delivery typically takes 1–3 working days from the moment your parcel ships.
Delivery Costs
| Order value | Delivery cost | Courier |
|---|---|---|
| Under £60 | £5.00 | DPD |
| Over £60 | FREE | DPD |
All prices include VAT. Delivery cost is calculated automatically at checkout.
How Fast Will My Order Arrive?
- Dispatch within 24 hours. We prepare and hand your order to DPD within 24 hours of it being placed (working days — orders placed over the weekend or on bank holidays are processed the next working day).
- Delivery in 1–3 working days. Once dispatched, DPD typically delivers within 1–3 working days anywhere in the UK.
Because all stock is held in our UK warehouse, there are no customs charges, import fees or border delays — ever.
Tracking Your Order
Every order is shipped with DPD and comes with its own tracking number, sent to you by email as soon as your parcel is dispatched. DPD will also keep you updated with a delivery window on the day, and lets you redirect your parcel to a neighbour, a safe place or a local pickup shop if you're not home.
Please double-check that the email address and mobile number on your order are correct — these are what we and DPD use to keep you updated at every stage.
Where Do We Deliver?
We currently deliver to addresses within the United Kingdom only. We don't ship internationally from this store.
Something Not Right?
If your order hasn't arrived within the expected timeframe, arrives damaged, or anything else isn't as it should be, email us at info@darklabsuk.com with your order number and we'll sort it out quickly.
For full details on cancellations, returns and refunds, see our Terms & Conditions.
Delivery FAQ
How much does delivery cost at Dark Labs UK? Delivery is £5 on orders under £60 and completely free on orders over £60. All orders are shipped with DPD within the United Kingdom.
How long does Dark Labs UK delivery take? Orders are prepared for dispatch within 24 hours (working days) and DPD delivery typically takes 1–3 working days from dispatch — so most orders arrive within 2–4 working days of being placed.
Which courier does Dark Labs UK use? All orders are shipped with DPD, with full tracking sent by email and the option to redirect your parcel to a neighbour, safe place or pickup shop.
Does Dark Labs UK ship internationally? No — we currently deliver to UK addresses only. Because everything ships from our UK warehouse, there are no customs fees or import delays on any order.
What should I do if my order hasn't arrived? Check your DPD tracking link first. If the parcel is delayed beyond the expected window or the tracking hasn't updated, email info@darklabsuk.com with your order number and we'll chase it up with the courier.